Skip to main content

条款和条件
生效日期: 01/01/2026
DKL Tours and Car Rentals CC ("DKL", "we", "us", "我们的")

Terms and Conditions
Effective Date: 01/01/2026
DKL Tours and Car Rentals CC (“DKL”, “we”, “us”, “our”)

1.简介

本条款和条件约束您对我们网站和服务的访问和使用。

2.服务

DKL Africa Holdings 提供的服务包括但不限于：

  • 汽车租赁服务
  • 司机和行政人员运输服务
  • 导游和旅游体验
    • 商务咨询服务
所有服务均视供应情况和确认情况而定。

3.预订和付款

  • 所有价格均以纳米比亚元（NAD）报价
  • 只有在收到付款（全额或定金）后，预订才会被确认
  • 付款通过安全、经认可的支付系统处理
  • DKL保留拒绝或取消任何预订的权利

4.接受条款

通过完成预订，您确认已阅读、理解并接受条款：

  • 这些条款和条件
  • 退款和取消政策

5.客户义务

客户同意：

  • 提供准确和完整的信息
  • 遵守所有适用的法律和法规
  • 提供准确和完整的信息 遵守 DKL 工作人员提供的所有安全说明

6.车辆租赁条件

汽车租赁服务：

  • 需要有效驾驶执照
  • 驾驶员必须符合最低年龄和法律要求
    • 租车人负责：
    • Any traffic violations
    • Damages resulting from negligence or misuse
  • 必须按约定的条件和时间归还车辆

7.免责声明

在法律允许的最大范围内，DKL 对以下情况不承担任何责任：

  • 个人物品丢失、被盗或损坏
  • 因天气、交通或意外情况造成的延误
  • 不承担任何责任、或不可预见的情况造成的延误
  • 任何间接或后果性损害

8.保险

车辆由公司投保。但是：

  • 如果发生损坏，可能需要支付超额费用
  • 客户可能需要对保险未涵盖的损失负责

9.服务中断

DKL保留因以下原因修改或取消服务的权利：

  • 安全问题
  • 机械问题
  • 天气条件

客户将获得退款或重新安排（如适用）。

10.知识产权

All website content, branding, logos, and materials remain the property of DKL Africa Holdings and may not be used without written consent.

11.隐私

所有个人数据均按照我们的隐私政策处理。

12.修订

DKL保留随时更新本条款的权利。

13.适用法律

本条款受纳米比亚共和国法律管辖。

14.联系信息

📧 info@dklafrica.com
📞 +264 83 334 3300

1. Introduction

These Terms and Conditions govern your access to and use of our website and services. By accessing our website or making a booking, you agree to be bound by these Terms.

2. Services

DKL Africa Holdings provides services including, but not limited to:

  • Car rental services
  • Chauffeur and executive transport services
  • Guided tours and tourism experiences
  • Business consulting services

All services are subject to availability and confirmation.

3. Bookings and Payments

  • All prices are quoted in Namibian Dollars (NAD)
  • A booking is only confirmed once payment (full or deposit) has been received
  • Payments are processed via secure, approved payment systems
  • DKL reserves the right to decline or cancel any booking at its discretion

4. Acceptance of Terms

By completing a booking, you confirm that you have read, understood, and accepted:

  • These Terms and Conditions
  • The Refund and Cancellation Policy

5. Customer Obligations

Customers agree to:

  • Provide accurate and complete information
  • Comply with all applicable laws and regulations
  • Follow all safety instructions provided by DKL staff

6. Vehicle Rental Conditions

For car rental services:

  • A valid driver’s license is required
  • The driver must meet minimum age and legal requirements
  • The renter is responsible for:
    • Any traffic violations
    • Damages resulting from negligence or misuse
  • Vehicles must be returned in agreed condition and time

7. Liability Disclaimer

To the fullest extent permitted by law, DKL shall not be liable for:

  • Loss, theft, or damage of personal belongings
  • Delays caused by weather, traffic, or unforeseen circumstances
  • Any indirect or consequential damages

8. Insurance

Vehicles are insured under company policies. However:

  • An excess amount may apply in the event of damage
  • Customers may be held liable for damages not covered by insurance

9. Service Interruptions

DKL reserves the right to modify or cancel services due to:

  • Safety concerns
  • Mechanical issues
  • Weather conditions

Customers will be offered a refund or rescheduling where applicable.

10. Intellectual Property

All website content, branding, logos, and materials remain the property of DKL Africa Holdings and may not be used without written consent.

11. Privacy

All personal data is handled in accordance with our Privacy Policy.

12. Amendments

DKL reserves the right to update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

13. Governing Law

These Terms are governed by the laws of the Republic of Namibia.

14. Contact Information

📧 info@dklafrica.com
📞 +264 83 334 3300